This Privacy Policy explains what personal information win96 collects from Filipino players, how it is used, and the steps taken to keep it secure. By using the win96.biz platform, you agree to the practices described in this document.
When you register an account on win96.biz, we collect basic personal details including your full name, date of birth, email address, and mobile number. We also collect account activity data such as login timestamps, transaction records, and platform usage patterns to maintain the integrity of your account. Payment-related information — including your preferred PHP payment channel and transaction history — is recorded to process deposits and withdrawals accurately. If you contact our support team, the content of those communications may be retained to help resolve your query and improve our service. Device and browser information, including IP address and operating system type, is collected automatically when you access the platform to support security monitoring and fraud prevention. All data collection is carried out in accordance with applicable Philippine data privacy regulations, including the Data Privacy Act of 2012.
Your personal data is used primarily to operate and maintain your win96 account, process PHP transactions, and deliver the platform features you have signed up for. We use account activity data to verify your identity, detect suspicious behaviour, and protect the platform from fraud or unauthorised access. Transaction records are retained to comply with financial reporting obligations under Philippine regulations and to resolve any payment disputes that may arise. We may use your contact details to send you important account notifications, such as security alerts or updates to our Terms and Conditions or this Privacy Policy. win96 does not use your personal data for unsolicited marketing communications without your prior consent. Your data is never sold or rented to third parties for their own commercial purposes.
win96 does not share your personal information with third parties except where necessary to operate the platform or comply with legal obligations. Payment processors and identity verification providers may receive limited data required to complete transactions or confirm your eligibility to use the service. These third-party service providers are contractually bound to handle your data securely and only for the specific purposes for which they were engaged. Philippine government authorities or regulatory bodies may receive data if win96 is required to disclose it by law, court order, or regulatory directive. In all such cases, win96 will only disclose the minimum information necessary to satisfy the legal requirement. We do not transfer your personal data outside the Philippines except where required by the operation of a specific payment channel you have chosen to use, and any such transfer is subject to appropriate safeguards. If you have questions about how your data is shared, you may reach us at [email protected].
win96 implements technical and organisational security measures designed to protect your personal information from unauthorised access, loss, or misuse. Account access is protected by password authentication, and we strongly encourage all Filipino members to use a unique, strong password that is not shared with any other service. Sensitive transaction data is transmitted over encrypted connections to prevent interception during processing. Our internal access controls ensure that only authorised personnel can view account or payment data, and only to the extent required for their specific role. We conduct periodic reviews of our security practices to identify and address potential vulnerabilities in line with industry standards. Despite these measures, no online platform can guarantee absolute security, and you use the win96.biz platform at your own risk in this regard. If you suspect that your account has been compromised, please contact us immediately at [email protected] so we can take prompt action.
As a Filipino player on win96.biz, you have rights under the Data Privacy Act of 2012 with respect to your personal information held by win96. You have the right to be informed about what data we collect and how it is used, which this Privacy Policy is designed to address clearly and transparently. You may request access to the personal data we hold about you, and we will respond to such requests within a reasonable timeframe in accordance with applicable law. If any of your personal information is inaccurate or incomplete, you have the right to request that it be corrected or updated. You also have the right to object to the processing of your data in certain circumstances, and to request erasure of data that is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request.
win96 retains your personal data for as long as your account remains active and for the period required by Philippine financial and gaming regulations after account closure. Transaction records are kept for a minimum retention period in line with applicable legal requirements, even if you request account deletion. win96.biz uses essential cookies to maintain your session, remember your login state, and ensure the platform functions correctly on your device. We do not use third-party advertising or tracking cookies that share your browsing behaviour with external parties. You may adjust your browser settings to block or delete cookies, but doing so may affect the functionality of certain platform features. This Privacy Policy may be updated from time to time, and the revised version will be published at win96.biz/privacy-policy with an updated effective date. Continued use of the platform after any update constitutes your acceptance of the revised policy.
Quick answers to what Filipino players ask most about data handling on the platform.
If you have read and understood this Privacy Policy and are comfortable with how your data is handled, you are welcome to create a free account on win96.biz. Filipino players can register in minutes and access the full platform — Live Casino, VIP rewards, and local PHP payment options — directly from any mobile browser.